INFORMATION WE COLLECT AND STORE
Account and Profile Information
When you use our Services, we may require and use certain information such as a valid email address and password. In addition, users may create a profile that includes information such as their geography, first and last name, gender, phone number, bank details and associated information, including photos they may wish to upload. Any information users share in publicly-available profiles is their own responsibility. You should carefully consider the risks of making certain personal information (particularly information such as address or precise location information) publicly available.
Listings and Transactions
We may host the information, including personal information and contact information, valid contact information and password necessary to provide our Services. Much of the same information used to create an account or profile may be required to post a listing. Any information users share in listings is their own responsibility. Just as it is with profiles, users should carefully consider the risks of making certain personal information (particularly information such as address or precise location information) publicly available in a listing.
Advertising and Promotions
We may collect personal information such as your name and contact information when you participate in marketing promotions we sponsor on our site or on third-party sites. We may also process information related to the effectiveness of our advertising campaigns, including what ads are viewed and clicked either on our network or on third- party sites.
When you contact our customer service department, we may collect the personal information necessary to fulfil your request and to contact you for follow up as needed. We may also contact you using your existing account contact information you provide to us during registration. We may also collect other information about our communications with our users, for example any user support requests that our users make or any feedback that our users provide to us.
We may automatically receive and log information on our servers from your browser or device including your IP address, software and hardware attributes, pages that you request, mobile identifiers, and other device or systems-level information. This can occur on our website, or on third parties’ services.
We may also append information we lawfully obtain from business partners or third parties to existing data we hold about our users.
IP ADDRESS AND COOKIES
USE OF COLLECTED INFORMATION
To provide our service we may use the information we collect and host for the following general purposes:
- to provide customer services, including to create and manage user accounts, to resolve technical difficulties and to enable features;
- to customize offers and experiences, including advertising on our properties or third parties’ properties;
- to monitor general and individual user activity, such as keyword searches, postings and transactional activity, and to manage traffic on the Website;
- to contact our users, including for service matters, customer service or permitted marketing communications via any available communications channels;
- to undertake research initiatives and to perform analytics to improve our services; and
- to enforce our Terms and Conditions including to combat fraud and abuse.
We may retain information that we collect and observe on our network only for as long as is required to fulfill the above business objectives.
Access, Correction and Deletion
For users that have created an account or listing with us, you can request to edit or delete your personal information by writing to us at the following address: email@example.com with evidence to support the request. You are responsible for keeping the data you provide or post on our network accurate.
Third Party Choice
Certain third parties active on our site give you the ability to opt out of their collection and use of information for interest-based advertising.
Most major desktop and mobile web browsers (e.g Safari, Firefox, Internet Explorer, Chrome, Opera) provide controls that allow you to limit or block the setting of cookies on your system. Note that disabling cookies in your browser for either first-party domains (the sites you actively visit) or third-party domains (companies other than those you directly visit on the Web) may result in decreased functionality in certain instances.
All information we collect is protected by reasonable technical means and reasonable security procedures in order to prevent unauthorized access or use of data. Our affiliates, trusted partners and third-party service providers have committed to manage the information in accordance with our requirements for security and privacy.
CHANGES TO THIS POLICY